Spa Therapist Relief

SPA THERAPIST

Onboard our luxury river cruise ships

As a Spa Therapist on board a river cruise ship, you are responsible for delivering exceptional spa experiences to our guests, ensuring a relaxing and luxurious environment. You will provide a range of professional beauty and massage treatments, promote spa services and products, and contribute to the overall well-being and satisfaction of each guest.

Your main responsibilities:

1. Guest Experience & Service
   

   • Greet guests professionally and create a welcoming spa atmosphere.

   • Explain spa services, packages, and promotions clearly and confidently.

   • Customize treatments to suit individual guest needs and preferences.

   • Ensure guests enjoy a seamless spa journey, from arrival to departure.

   • Maintain a courteous and approachable attitude at all times.

2. Treatment Delivery
   

   • Perform a variety of facial and body treatments, including massages (Swedish, Deep Tissue, Hot Stone, Aromatherapy), manicures, and pedicures.

   • Use expert knowledge of skin biology, cosmetic chemistry, and therapy techniques to ensure high-quality service.

   • Maintain a clean, well-stocked, and hygienic treatment room.

   • Keep accurate guest records and ensure confidentiality at all times.

3. Product Knowledge & Sales
   

   • Promote and recommend Natura Bissé and other spa products to guests.

   • Assist in achieving revenue goals through effective sales and rebooking strategies.

   • Monitor and control spa product inventory.

4. Operational Support
   

   • Ensure timely and efficient scheduling of treatments to avoid guest delays.

   • Support onboard operations when required (e.g., gangway duties, luggage assistance).

   • Participate in loading/unloading procedures and safety drills as per company policies.

5. Safety & Compliance
   

   • Use personal protective equipment and follow safety protocols.

   • Properly store equipment when not in use.

   • Participate in all mandatory safety trainings and emergency drills.

Requirements:

• Minimum 2 years of experience in a luxury hotel spa or onboard a cruise ship.

• Proven skills in massage therapy, facial treatments, manicures, and pedicures.

• Fluent in English; knowledge of Spanish, German, or French is a plus.

• Sales experience is an asset.

• Excellent communication and organizational skills.

• Warm, service-minded, and professional demeanor.

• EU passport holder