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Head Barkeeper (gn) - River cruise vessel Mozart on Danube

  • On-site
    • River cruise vessel Danube, Basel-Stadt, Switzerland

Job description

The Riverside Mozart is an exceptional phenomenon. As one of the largest river cruise ships on the Danube, and certainly the most well-appointed, she knows – just like her famous namesake – how to captivate and constantly surprise her guests.
With 81 Suites, 5 Restaurants & Bars, Spa and Fitness area as well as butler service for every guest, we have created a wonderful foundation for the entire team to create unique guest and team experiences.

  • To oversee the daily operation of assigned Bars and to ensure that assigned public areas are kept clean, neat and tidy at all times.
  • To greet Guests in a professional manner, to provide them with prompt, courteous and friendly Beverage service at assigned Bar counters and to provide prompt Beverage service to the service Staff.
  • To do additional duties in other departments such as gangway duties, luggage, stores loading etc. as necessary.
  • To provide a five-star service to all Guests and to deal with complaints and comments in an efficient and timely manner.

Job requirements

General Responsibilities

  • To oversee the daily operation of assigned Bars and to ensure that assigned public areas are kept clean, neat and tidy at all times.
  • To greet Guests in a professional manner and to provide them with prompt, courteous and friendly Beverage Service in assigned Bar.
  • To provide Beverage service to the service Staff and guests in assigned Bars.
  • To monitor and control assigned bar inventory.
  • To ensure that assigned Bars are ready for service as per schedule.
  • To maintain the highest standards of cleanliness in assigned pantries and Bars (according to schedule and instructions, following HACCP standards at all times).
  • To ensure the proper cleaning and maintenance of equipment in Bars and Pantries at all times.
  • To follow and execute the Shipboard Sanitation Program and to complete and update all Sanitation Log sheets as per policy.
  • To ensure that all equipment is properly and securely stored away when not on duty and to keep assigned area clean and tidy at all times.
  • To manage and oversee Bar operation onboard.
  • To oversee the wine and beverage service in cooperation with the Sommelier in the Dining Room.
  • To monitor the inventory of lockers and to ensure that they are all kept organized, clean and tidy at all times and in accordance to safety rules and regulations.
  • To do additional duties in other departments such as gangway duties, luggage, stores loading etc. as necessary.
  • To train, coach, council, support and delegate the designated Bar Waiter(s) in assigned Bars.
  • To report work orders when deficiencies are noted or when maintenance is required and to follow up on the work orders in a timely manner.
  • To adhere to and to ensure that the designated Bar Waiter(s) in assigned Bars adheres to all Company Policies and Procedures, Manuals and Directives.
  • To complete a Work Registration Form correctly every month and to submit it to the Restaurant Manager in a timely manner.
  • Other responsibilities, as assigned, but not limited to the above.

Financial Responsibilities

  • To keep an accurate record of assigned Bars stock and to be held responsible for any losses that may occur.
  • To be cost conscious with the use of cleaning materials, linen and other consumables.
  • To ensure promotion of Bar sales in assigned Bars.
  • To ensure that Guests sign their checks for items on the Connoisseur List and that the checks are made out to the correct Suites.
  • To ensure that Company property is maintained properly and treated with respect at all times.

Safety Responsibilities

  • To ensure that the proper use of Personal Protective Equipment in the work areas is implemented at all times.
  • To ensure that Safe Lifting Techniques are practiced at all times.
  • To do In Port Manning duties as scheduled and as required by Company policy.
  • To ensure that all equipment is properly and securely stored away when not on duty.
  • Emergency Duties:
  • To follow instructions on Safety.
  • To participate in Safety Drills as per instructions.
  • Other safety responsibilities, as assigned, but not limited to the above.

Team Education & Training

  • Introduction of Job Duties and Departmental functions including continuous on-the-job-training and Safe Lifting Techniques for Bar Waiter(s) in assigned Bars.

Education/Position Requirements

  • College Degree/Diploma or other relevant apprenticeship in the food service industry required.
  • Minimum of three (3) years’ experience in a luxury international property hotel or two (2) years in the luxury cruise ship industry preferred.
  • Must have previous Barkeeper.
  • Must be fluent in English, written and spoken.
  • Excellent interpersonal and public communication skills.
  • Very good organizational skills are necessary along with the ability to multi-task.
  • Very good knowledge in food and Beverage service and procedures.
  • Good communication skills.
  • Good product and beverage knowledge.
  • Must have very good organizational skills and show attention to detail.
  • Must undergo onboard HACCP training.
  • Must have initiative and the ability to work independently.
  • Must be able to remain calm under pressure.
  • Must be service minded with an outgoing, charming and friendly personality

Team Communication and Meetings

  • To attend daily meetings with the Dining Room Staff.
  • To constantly communicate with the Restaurant Manager.
  • To encourage and demonstrate good communication, excellent teamwork and continuous training, coaching and counseling.

We trust you. From the very beginning you will get a lot of responsibility which will enable you to work independently.
If you want wo be part of an exceptional work environment, apply now!
You don't meet the requirements 100%? Don't worry. Our expert crew will help you and make sure you have a smooth start on board. Apply and we'll talk about the details

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